terms and conditions

By proceeding to book by way of paying a deposit, you accept that you are entering into a contract and you agree to be bound by the conditions outlined below.

Client: the recipient of the services listed on the Services & Pricing page and name listed on the invoice.
Makeup artist: Christy Waterfall Makeup
Agreement: the contract that exists between the client and Christy Waterfall Makeup for the agreed fee.
Fee: the amount payable by the client to the makeup artist for the services listed on the Pricing page.
Event: Relates in principal to the date whereby the event or wedding takes place.
Party: additional members of the bridal party or any other persons needing makeup on the day of the event.

securing the booking of the event
A £50 or 50% deposit paid to the makeup artist will reserve your event date and cover the cost of your bridal makeup trial. This deposit is non-refundable. Arranging a trial without payment of the deposit does not reserve the makeup artists services for the event. Following the trial, the makeup artist requires 50% of the final balance to confirm your booking for the event, and the remaining 50% to be paid 14 days before your event. 

Bridal or special occasion makeup trial costs are to be paid as a deposit using the methods outlined below. If you wish to proceed with a trial, the makeup artist will prepare and send an invoice with payment details. The deposit for your booking for your event is non-refundable. 

The pricing quoted at the time of the booking will be honoured and any general price changes between the time of booking and your wedding date will not affect your agreed fee for the services booked. Any applicable travel charges will be outlined at the time of the booking - any parking/toll/congestion charges will be added to the final balance. Accommodation charges if applicable will be discussed and added to the final balance. 

After confirmation of booking, should you wish to add more members of the bridal party, all you need to do is inform Christy Waterfall in advance so timings can be adjusted for the day. The additional cost will be recalculated in the final balance 14 days before the wedding day. When full payment of the wedding day is received and the size the bridal party reduces on the day, this fee will be non-refundable.

Accepted methods of payment include cash or BACS. Failure to pay the fee within the stated time on your invoice will result in the date of the event being released for other bookings.

In the unfortunate event you have to cancel your booking, please inform the makeup artist as soon as possible. All cancellations will incur the following cancellation fees.

Should you wish to cancel your trial booking at any point, the £50 deposit is non-refundable.

Should you wish to cancel your booking after the 50% deposit for the booking has been made, this is non-refundable within 12 weeks of the event and outside of 12 weeks, a £100 cancellation fee will apply. The remaining deposit will be returned to you.

If the event is cancelled within 30 days, the client is liable to pay the full amount as was to be carried out in services by the artist due to the likelihood of other work not being undertaken as a result of the booking. 

Cancellations by the makeup artist due to circumstances including, but not limited to, problems affecting the makeup artists performance of their obligations where no other suitable alternative can be arranged, a full refund of the deposit will be given to the client. No further compensation will be offered. If the booking is directly affected by circumstances beyond the control of the makeup artist including but not limited to weather conditions, safety reasons, where possible the makeup artist will endeavour to rectify such situations, however, no compensation will be offered on the makeup artist part. It is strongly advised that you take out wedding or event insurance to cover you against these situations. 

social media and photography

The make-up artist will always check verbally if the client is happy for the make-up artist to post a photo on the wedding day onto social media platforms. The make-up artist will never post a photo before the event has started to avoid spoiling any surprises for guests of the event.

Unless otherwise specified by the client any digital photos taken at the trial or on the wedding day may be added to Christy Waterfall's website and/or social media. If a professional photographer is present, the makeup artist may ask permission to obtain any images to be used for the website.

products and responsibility of the client
Prior to the trial, it is the responsibility of the client to inform the makeup artist of any known skin sensitivity to products or concerns that may affect the use of any equipment or products; all details are treated as confidential. This includes but is not limited to sensitivities, allergies and medical conditions. Where possible, the makeup artist will choose products that should suit your skin type according to the information provided. Everyone’s skin is different and it’s possible to be allergic to anything. The products selected and agreed upon during the trial will be the products that will be used on the day of your wedding. The makeup artist is not liable for any adverse reactions to products used and cannot be held liable for any losses that are incurred due to adverse reactions to products used. If the client or party requires a patch test for any products, this can be arranged and charged according to the agreed fee.


If you would like further information on the Terms & Conditions outlined above, please contact info@christywaterfall.com